[Deskaheh-sysadmin] Priority request for help with DADA backup issues

[john milton]

Hi folks, sorry for cross postings, but there is some urgency to this 
request:

Here at IMC Hamilton, which runs on Deskaheh, we are trying to get a 
grip on a problem with site backup. The best info we have in hand is 
that while we thought that "someone" was doing that for us on a daily 
basis it has not in fact been done since at least September 2004.

Not quite sure where to start...

When I log in to dada as admin and go to the cronjobs section of the 
admin interface I see a last run date for all cron jobs of september 
2004 i.e. for all jobs: weekly, hourly, daily, monthly, etc. clicking on 
the "run now" links has no apparent effect i.e. the last run dates do 
not update

Assuming what Dada is telling me is accurate I take it that whatever 
drives the whole cron job package is shut off or broken. no one in 
Hamilton has access to the server other than via the dada interface at 
this point, so I assume that help will be needed to fix this

When I try to go to the error logs section I get this msg:

> Cannot display log files from /home/www/dadaIMC/hamilton/logs/

this smells like a permissions problem, again it will need a sudo to fix

I assume that when the cron jobs issue is sorted out all we will need to 
do is ftp the MySQL backup file down to one of our machines in order to 
  safeguard what would need to be restored if the server was to crash or 
"leave the building". If there is more to it than that though please say 
so...

We need to know where that file is saved and get an FTP account set up 
so we can download it. we will also need to be able to ftp from the 
directories that hold our style sheets, graphics etc.


-- 
Peace: John Milton

Email: john at johhnmilton.ca
Web: johnmilton.ca

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