[IMC-docs] Ticket unlocking +escalation, was: wiki webcrawling question

[Alster]

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Alster schrieb:
> Gaba,  if you are busy and cannot take on tickets you locked to you,
> please bring them back into the queue by unlocking them.Othe rthan that,
> the other workers on the docs queu may not be aware that something is
> getting rotten.

On a side note, I've just setup the docs queue to automatically unlock
tickets after two weeks and to escalate them after three, so this should
happen automatically now. Let me know if you'd like different timeouts
there.

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